44/12, North Dhanmondi (1st Floor), West Pantapath, Kalabagan, Dhaka-1205, Bangladesh. +880241021992 info@pta-bd.com

Service

Home Service

CONSULTANCY & MANAGED SERVICES

We provide comprehensive IT consultancy and fully managed services designed to help organizations plan, implement, optimize, and maintain their technology infrastructure. Our solutions are tailored to improve operational efficiency, reduce downtime, and ensure long-term digital sustainability.

IT Infrastructure Consultancy

We offer expert guidance in designing, planning, and optimizing robust IT infrastructure aligned with business goals.

  • IT system assessment and gap analysis
  • Network and data center architecture planning
    Server, storage, and cloud infrastructure design
    Security architecture and risk evaluation
    Scalable and future-ready IT planning

Our consultancy ensures that your IT environment is efficient, secure, and scalable.

Digital Transformation Advisory

We support organizations in transitioning from traditional systems to modern digital ecosystems.

  • Digital maturity assessment
  • Transformation roadmap development
  • Legacy system modernization strategies
  • Cloud adoption planning
  • Workflow and process digitization

We help businesses become more agile, data-driven, and technology-enabled.

Business Process Automation

We streamline business operations through intelligent automation solutions that reduce manual effort and improve productivity.

  • Workflow automation design and implementation
  • ERP and CRM integration
  • Document and approval automation
  • Data-driven process optimization
  • Custom automation solutions

Our automation services help organizations save time, reduce cost, and increase efficiency.

Annual Maintenance Contracts (AMC)

We provide reliable AMC services to ensure uninterrupted IT operations and system stability.

  • Hardware and software maintenance
  • Preventive and corrective maintenance
  • Regular system health checks
  • IT asset lifecycle management
  • Priority technical support

Our AMC services ensure maximum uptime and system reliability.

SLA-Based IT Support

We deliver structured IT support services based on Service Level Agreements (SLA) to ensure guaranteed response and resolution times.

  • 24/7 technical support services
  • Remote and on-site assistance
  • Incident and problem management
  • Performance monitoring and reporting
  • Guaranteed response time and resolution commitment

We ensure consistent, reliable, and accountable IT support.

Smart Office & IoT-Enabled Solutions

We design and implement modern smart office environments using IoT and automation technologies.

  • Smart access control systems
  • CCTV and surveillance integration
  • IoT-based energy management systems
  • Smart meeting room solutions
  • Office automation and monitoring systems

We help organizations build intelligent and connected workplaces.

Call Center Setup & Support

We provide end-to-end call center solutions for customer support, sales, and service operations.

Call center infrastructure setup
VoIP and communication system integration
CRM integration for customer management
Workforce management solutions
Technical support and maintenance

We enable organizations to deliver efficient and professional customer service.

IT Training & Capacity Development

We offer professional training programs to enhance technical skills and organizational IT capability.

  • Corporate IT training programs
  • Skill development workshops
  • Cybersecurity awareness training
  • Software and system usage training
  • Customized technical capacity building

We empower teams with the knowledge and skills needed for digital success.
 

Get In Touch

44/12, North Dhanmondi (1st Floor), West Pantapath, Kalabagan, Dhaka-1205, Bangladesh.

info@pta-bd.com

+880241021992

Popular Links

© Present Technology & Associates. All Rights Reserved. Designed by Sumon Mitra